Helpful information for your stay at Star Valley Medical Center
When you or a loved one needs to stay overnight in a hospital or other medical facility, you want to know they will have all the comforts of home—in addition to excellent medical care.
Star Valley Medical Center makes every effort to ensure your stay is safe, clean, comfortable and convenient. Please let us know if there is anything we can assist you with during your stay. You can reach us at 307-885-5800.
Here is some useful information to know during your stay:
We are committed to patient privacy and confidentiality. Our confidentiality policy allows inpatients to choose who receives details about their health condition. Upon admission, each inpatient receives a personal health information (PHI) code that they may share with friends and family if they’d like to.
Star Valley Medical Center strives to provide a safe and healthy environment for our patients, visitors and staff. For this reason, SVMC does not permit smoking (including e-cigarettes) or tobacco use on the grounds, inside the hospital, or other properties owned and operated by SVMC.
Swift Creek Café
We gladly welcome visitors to our cafeteria, where a variety of delicious hot and cold foods are prepared fresh and available at reasonable prices. The Swift Creek Café is located on the east side of campus between our Care Center and Conference Center.
Café hours: Monday – Friday
Lunch 11:00 a.m. to 1:30 p.m.
Dinner 4:30 p.m. to 6:30 p.m.
For your convenience, guest trays may be purchased from the Swift Creek Café. They will be sent to patients’ rooms at meal times so you can enjoy dining with your loved one.
Gifts of Joy
The hospital gift shop, Gifts of Joy, features an extensive and varied inventory of gift items, snacks, cards, stuffed animals, toys, balloons, and newborn clothing.
Gifts of Joy hours: Monday – Friday, 10:00 a.m. to 2:00 p.m., or you can stop by the information desk in the main lobby for assistance.
Please inform the SVMC staff if you are celebrating a birthday or anniversary during your hospital stay. We enjoy celebrating with you, and are happy to contact the dietary department to arrange a special dessert.
Wireless Internet Access
SVMC offers patients and visitors complimentary wireless Internet access in all of our facilities. This allows patients and family members to keep in touch during their stay. Locate the SVMC-Patient network on your electronic device and request the password from a staff member.
Many patients at SVMC struggle with weakened immune systems, which make them very susceptible to a variety of illnesses. People who are ill with a cold, fever, diarrhea, flu, or any other communicable disease should not come into the hospital or care center. In addition, children who have been exposed to chicken pox, measles, mumps, pinkeye, or rubella should not visit patients in the hospital or care center.
We wish to protect all our patients, visitors, and staff from infections and communicable diseases. For this reason, our staff follows precautions to prevent the spread of germs from all patients—not just patients who have infections or communicable diseases. These precautions may include hand washing, the use of hand sanitizer and special clothing such as gloves, gowns, etc. If visitors need to take special precautions before entering the hospital room, there will be a sign posted on the patient’s door. An attending nurse will be happy to assist you.